FAQ

Content

How often are new videos released online?

We generally release around 10 new videos per week. Sometimes it may be more, occasionally it may be slightly less, but you will constantly get a stream of new video content as well as a minimum of 2 articles each week.

Can you help me specifically with certain shots?

We constantly add new content to the site, but if there is a video you specifically wish to see, email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our best to cover that topic. Alternatively, use Swing School and receive 1 to 1 bespoke tuition from the squahskills.com coaching team.

Why should I value and follow the advice in your videos?

The Squashskills.com coaching team is made up of some of the best players in the game – the videos are based on techniques that have worked for them… so hopefully they will work for you too.

Pricing & Payment

What forms of payment do you accept?

All forms of payment are secure. You are able to use Visa and MasterCard. 

Will my monthly subscription be increased for any reason?

No. The price of the plan you sign up to is fixed for the duration of your subscription, there will be no price increases even though the content library you have access to will continue to expand and grow.

Do I really get my money back if i'm not satisfied?

Yes, if you are not 100% happy with your membership simply email us a paragraph telling us what you didn't like about the site and what we could do to improve your experience so that you would remain a member.

Contract & Security

How does the 30 day trial work?

We give you 30 days access to the site for $1. If after the 30th day you have not cancelled the membership you will begin your billing cycle.

Am I locked into a contract?

No. You may cancel your subscription at any time, without any penalties or extra charges. Monthly contracts are rolling, there is no minimum contract length, allowing you to cancel whenever you wish.

How do I cancel my subscription?

Cancelling your subscription is easy, please click the arrow at the top of the page and then choose the control panel from the drop down and follow the instructions. You’ll be able to continue accessing Squashskills.com content until the end of your paid period. Please note, you must be logged in to unsubscribe.

Troubleshooting

I have not received an activation email

Please check your spam folder, if it is not in there please email This email address is being protected from spambots. You need JavaScript enabled to view it.

I have subscribed yet I still can't see the videos

Please logout then log back in.

The video audio levels are not consistent

The earliest of video uploads may have varied audio levels as they were recorded using different, older devices. All devices have now been upgraded to ensure maximum quality and consistency. We are currently in the process of re-recording all the videos that have slight sound issues.